Introduction: The Symphonic Enterprise
With digital reality and blockchain dominating the latest IT trends, companies must move away from the conventional horizontal or vertical approaches. Instead, corporate strategy, operations and technology must cohabit space together. This sort of enterprise may be termed as the symphonic enterprise. Any team sans collaboration can quickly disintegrate and this is very common in star-studded line-ups. The idea of domain thinking is rising due to the increased importance of the position of “chief analytics officer” or “chief digital officer”. Big data projects and domain-specific cloud analytics Treating systems as independent domains only brings in incremental benefits, not substantial ones. Core assets are still critical to the IT infrastructure and risk protocols still need to manned, but strategies for implementation are evolving.
Source:https://www2.deloitte.com/insights/us/en/focus/tech-trends/2018/tech-trends-introduction.html
Uploaded Date:30 May 2018
6 New Business Insights from MIT Sloan Management Review
Some interesting business insights have emerged from a recent study conducted by the MIT Sloan Management Review. First of all, a well-drilled corporate strategy seems to be a thing of the past, as few professionals, even at the top seem to be aware of the true ramifications of the work they do. While customer satisfaction is a major business driver, when it comes to employees, the opposite seems to be truer. Companies are honing-in employee dissatisfaction as apparently this leads to increased deployment of innovations. While companies are actively pursuing new technologies, this shift is resulting in a people having incomplete information. Half-baked use of technology is proving to be more dangerous than fruitful. Artificial Intelligence (AI) is now the latest buzzword but industry experts are divided on how actually effective it is. One of the oldest business maxims, on maximizing scale seems to be getting lost as no company is managing to effectively do this in a variety of fields. Instead, they will be well-advised to stick to niche areas. Online purchase behavior is a lot determined by peer pressure. So, digital marketing efforts must be geared up towards establishing marketing bubbles, because each such move will have ripple-on effects.
Uploaded Date: 30 May 2018
Designers are solving Business problems- what’s next?
For long business problems and innovations were approached from the top end of a rigid corporate strategy. It assumed the value proposition to be directly proportional to the relevance of the solution. But now increasingly, business professionals are using the approach of design thinking. This approach understands that human buying decisions need not always be rational. This is why designers are now being roped in to solve business problems. They inherently have an outside-in approach so they can gauge customer requirements more intuitively. Their structured and creative interpretations enable insights to translate towards actions. The approach will formalize towards a generative problem solving. It also helps in formalizing ideas around whom no historical data is available, as was the case with the founders of Airbnb who had a certain belief. It is increasingly being used for product development and curating customer experience. As per present trends, even culture and trust will eventually be curated using the help of designers.
Source:https://medium.com/digital-mckinsey/designers-are-solving-business-problems-whats-next-247ca68309c5
Uploaded Date:17 May 2018
The Bionic Company
During the age of the Industrial Revolution, the most important component driving business success was financial capital. Finance gave companies access to markets and funding. As it gave way to the twentieth century, two other important aspects were added. They were natural and human capital. The former provided companies with seeming unlimited resources, while the latter enabled the best of talent recruitment. Now in the digital age, three more forms of capital have further been added. They are behavior, cognitive and network capital, collectively known as BeCoN. The most successful of companies in the ongoing digital age – Apple, Amazon, Alphabet (Google), Facebook and Microsoft- are those who have all six of these forms of capital in abundance. Behavior capital is the process of data warehousing which enables companies to track enormous amounts of customer related behavioral insights which can be processed before decision making. Cognitive capital includes algorithms that help break such data sets through codified knowledge flows. Network capital is what keeps all the other points connected to each other. It encourages collaboration and has led to the establishment of the sharing economy exemplified by the likes of Netflix.
Source:https://www.strategy-business.com/article/The-Bionic-Company?gko=25219
Uploaded Date:17 March 2018
Get Agile faster through Pilot Programs
The digital age calls for agile organizations. After much observation, it has been deduced that this kind of agile transformation works best through a series of pilot programmes. To get such programmes off the ground, companies must first identify a fighting unit. Their number has ideally been pegged at one hundred-and fifty, divided into cells of seven to twelve people in each. This number has emerged from a study known as Dunbar’s Number. While corporate strategy still has its place of importance, agile systems work best when these are not rigid, set-in-stone. Instead, the must be continuously evolving to absorb emergent ideas or firefight ongoing challenges. Nothing beats testing-and-learning. This principle is why in the first-place pilots get launched. The experimentation may be within a controlled group, so flaws may get rectified before they go public. Management training programmes need to be simulated so that prototypes may be put to the test.
Uploaded Date:17 March 2018
Banking’s Amazon Moment
Amazon has now entered the banking industry in a big way, creating massive opportunities as well as threats to some. However, the threats will be mitigated by the fact that Amazon does not wish to become a bank itself, but simply act as the digital partner to several clients who would be holding all the deposits. One segment of the market where Amazon would be able to make the biggest impact and be benefitted itself is the young-depositor category. Youngsters usually possess lesser money and are used to free-use accounts. This makes them an unprofitable proposition for many, but not Amazon which sees them as an opportunity segment. Youngsters’ usage patterns will provide Amazon a source for enormous amounts of data warehousing. This data will then be used to predict and create demand for futuristic products such as Alexa, which this segment is most likely to use over the years. Once Amazon establishes itself into this co-branded strategy, the company is likely to venture in financial products.
Source:http://www.bain.com/publications/articles/bankings-amazon-moment.aspx
Uploaded Date:16 March 2018
4 Strategies for Linking Talent to Value
Being good at talent recruitment is only half the task done. Matching the recruited personnel to their skills with the right position is the other half. Here, many companies come short. A lot of companies even make the mistake of bundling roles such as putting IT under finance, just because they did not have the right personnel for the former. Certain techniques have been identified which if done the right way, can help bridge this gap. First of all, the people responsible for the right fitment must understand how value gets created using these pieces in the puzzle. The thinking must look at both present performance as well as future growth. The most important roles need to be identified at first, so that others may smoothly follow on. The use of data may be made to analyze the right talent for their kind of suitable roles. Developing talent isn’t all about providing corporate training sessions. Instead, it is about managing the performance during their real-time work so that intervention is authentic.
Uploaded Date:16 March 2018
Setting an Agenda for Organic Growth in the Digital Age
There have been numerous articles on company growth, yet this concept itself has seen a vast change in the ongoing digital age. This is because, unlike the earlier times, when those growing had to take systematic, strategic steps, now singular, bold steps may do, if executed properly. Now, even the industry incumbents need to up the ante, or else they may see their turfs being taken over. Due to a generally slow GDP growth globally, there is now a focus towards cost containment. Business research conducted by McKinsey clearly shows how the onus of innovation and growth lies with the top management of companies. They need to understand that performance and creation are essential drivers of such a thinking across the organization. The corporates also need to practice dexterity as a singular approach may not always work out, so a multi-pronged one insures somewhat against dynamic risks. But before approaching one’s colleagues, the senior leadership team needs to self-diagnose the existing flaws within the company.
Uploaded Date:16 March 2018
The B2B Elements of Value
The considerations for making deals in B2B business arrangements versus individual shopping appear vastly different, yet on closer scrutiny are not as apart. Of course, the former will look into aspects such as warranties and the value reflecting upon the level for whom purchased, while the latter will be about personal preferences. But deep down, just as renowned management thinker Abraham Maslow brought out his Theory of Needs for individual users, similarly industrial buyers too, seek value across levels. A study conducted by business consulting giant Bain has divided all such needs of industrial buyers into five levels. If one starts at the basic level, one begins with the Table Stakes which includes meeting specifications, regulatory compliance, ethical standards and the acceptability of the pricing set. The second level is about the functional value which may be divided into Economic and Performance. The former would include cost reduction, but improved sales while the latter speaks about the quality of product, level of innovations and the scalability of operations. The next Ease of Business tackles several broad topics such as productivity, access, relations, the corporate strategy envisioned and its operational implementation. The Individual level comprises of one’s personal needs as well as the career trajectory. At the very top, one finds the inspirational value comprising of the vision, hope and ensuing social responsibility.
Source:https://hbr.org/2018/03/the-b2b-elements-of-value
Uploaded Date:16 March 2018
Most Leaders know their Strengths- but are oblivious to their Weaknesses
Across rounds of executive coaching, trainers have realized that quite to the contrary of what they say, most leaders tend to be oblivious about their weaknesses, but fully aware of their strengths. While all human beings have their own weaknesses, many of them may not manifest at work. Some fatal flaw however, may prove to completely bring down a leader. In spite of other qualities, if someone as seen to be particularly bad at something major, it can prove to be hindrance. Since a weakness is due often to inaction, they are less well identified. Leaders with such fata flaws have been observed to be poor atstrategic thinking. The leader can gauge insights about the perception about himself/herself by enlisting the services of some “truth teller” who will provide honest feedback. If this doesn’t work, the leader may consider external talent recruitment to bring new ideas to the firm. An increase in self-awareness is essential to the right form of leadership.
Uploaded Date:03 March 2018
Total Societal Impact: A new Lens for Strategy
Historically, most private companies have been focusing solely on TSR (Total Shareholder Returns). This, has prompted a sense of short-termism where profits are all that shareholders have cared for, while societal issues, often created by these companies in the first place are dealt by the government or non-profit firms. This trend is changing due to increased societal awareness, and shareholder pressures. Shareholders are now more ware of the ESG (Environmental, Social, Governance) concept than earlier. Private companies are also to play a part in meeting the UN’s SDGs (Sustainable Development Goals). TSR has thus been replaced by TSI (Total Societal Impact). SRI (Socially Responsible Investing) has also increased in scope. One of the major benefits of this TSI approach is the opening up of new markets, to underserved communities often leveraging partnerships. Costs can be reduced and risks mitigated within the supply chain. Due to a better company image, talent recruitment and further retention will be boosted. This will further enhance the brand value, which will allow for premium pricing. It will also spur business innovations as rampant use of resources will no longer be possible, so improvised solutions will be needed. Eventually, the company will find a place within the overall social and economic fabric.
Source:https://www.bcg.com/publications/2017/total-societal-impact-new-lens-strategy.aspx
Uploaded Date:03 March 2018